Terms and Conditions - Lawn Mowing Stratford

1. Services Provided

Lawn Mowing Stratford offers a range of lawn care services, including but not limited to:

• Regular Lawn Mowing: Scheduled mowing services to maintain your lawn's health and appearance.
• Edging and Trimming: Precise edging along sidewalks, driveways, and flower beds.
• Fertilization: Application of fertilizers to promote healthy grass growth.
• Weed Control: Effective removal and prevention of unwanted weeds.
• Seasonal Clean-Up: Preparing your lawn for different seasons, including leaf removal and debris clearing.

2. Service Agreement

By scheduling a service with us, you agree to the following:

1. Service Schedule: Services will be performed on the agreed-upon dates and times. Any changes must be communicated at least 24 hours in advance.
2. Access to Property: You must provide access to your property at the scheduled service times. If access is denied, services may be rescheduled, and additional fees may apply.
3. Service Area: Our services are limited to the Stratford area. Requests outside this area may incur additional charges.

3. Payment Terms

Payment for services is due as follows:

• Pricing: Service fees are based on the size of the lawn, the type of services requested, and the frequency of service. Detailed pricing can be provided upon request.
• Payment Methods: We accept various payment methods, including cash, credit/debit cards, and online payments.
• Invoices: Invoices will be issued after each service. Payment is due within 14 days of the invoice date.
• Late Payment: Late payments may incur a late fee of 1.5% per month on the outstanding balance.
• Refunds: Refunds are not typically provided. However, if you are unsatisfied with a service, please contact us within 7 days to discuss a resolution.

4. Cancellations and Rescheduling

We understand that schedules can change. The following policies apply:

• Cancellations: Cancellations must be made at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee.
• Rescheduling: You may reschedule a service by providing at least 24 hours' notice. We will make every effort to accommodate your new schedule.
• No-Show Policy: If you fail to provide notice or do not show up for a scheduled service, you may be charged the full service fee.

5. Liability and Responsibility

Our goal is to provide excellent service while ensuring the safety of your property. Please be aware of the following:

• Property Damage: We take great care to prevent damage to your property. In the unlikely event of damage, please notify us immediately. We will assess the situation and work towards an appropriate resolution.
• Personal Property: Please secure or remove any personal items that may be in the service area to prevent accidental damage.
• Service Limitations: We are not responsible for pre-existing conditions or issues unrelated to our services, such as soil erosion or underground utilities.

6. Equipment and Materials

All equipment and materials used in our services are owned and maintained by Lawn Mowing Stratford. We ensure that our tools are in good working condition and comply with safety standards.

• Equipment Use: Our trained professionals operate all equipment. If you have specific preferences for how tasks are performed, please communicate them in advance.
• Materials: We use high-quality fertilizers, weed control agents, and other materials to ensure the best results for your lawn. If you prefer specific products, let us know beforehand.

7. Customer Responsibilities

To ensure smooth and effective service, customers are expected to:

• Provide Accurate Information: Ensure that all information regarding your property and service requirements is accurate and up-to-date.
• Maintain Clear Access: Ensure that service areas are free from obstacles, including vehicles, pets, and debris.
• Follow Local Regulations: Comply with any local ordinances or regulations related to lawn care and property maintenance.

8. Changes to Terms and Conditions

Lawn Mowing Stratford reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to you via email or through our official communication channels. Continued use of our services after such changes signifies your acceptance of the new terms.

9. Termination of Services

We reserve the right to terminate services under the following circumstances:

• Non-Payment: Failure to make timely payments as per the agreed terms.
• Violation of Terms: Breach of any of the terms outlined in these Conditions.
• Safety Concerns: Situations that pose a safety risk to our staff or property.

In the event of termination, any outstanding payments for services rendered will still be due.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Lawn Mowing Stratford operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.

11. Force Majeure

Lawn Mowing Stratford shall not be held liable for any failure or delay in performing services due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseeable events.

12. Privacy Policy

We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you consent to our collection and use of personal information as described in the policy.

13. Acceptance of Terms

By engaging Lawn Mowing Stratford for lawn care services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.